FAQ

Does the price change according to the number of guests?

Does the price change according to the number of guests?


Yes, when you enter the house you can set the price based on the number of people.

Yes, when you enter the house you can set the price based on the number of people.

Can HolidayCuba send payments to my account?

Can HolidayCuba send payments to my account?


If you are a host, HolidayCuba can send your payments by international bank transfer, if you have given your IBAN AND BIC / SWIFT. An international transfer (or international bank transfer) is an electronic payment service for transferring funds. A bank transfer is considered international when HolidayCuba sends funds in a currency other than the local currency from a bank outside the country...

If you are a host, HolidayCuba can send your payments by international bank transfer, if you have given your IBAN AND BIC / SWIFT. An international transfer (or international bank transfer) is an electronic payment service for transferring funds. A bank transfer is considered international when HolidayCuba sends funds in a currency other than the local currency from a bank outside the country...

1. I AM A TOURIST. Which safety tips can give me?

1. I AM A TOURIST. Which safety tips can give me?


Never pay for a reservation outside of HolidayCuba. If someone asks you to pay for a booking outside of our on-site payment system, please give us your message.

Payment in cash upon arrival at the booked house must be made directly to the host upon receipt.

Never pay for a reservation outside of HolidayCuba. If someone asks you to pay for a booking outside of our on-site payment system, please give us your message.

Payment in cash upon arrival at the booked house must be made directly to the host upon receipt.

Talk to the owner.

Talk to the owner.


After booking, keep in touch with the host, send messages to get more information on the transfer from the airport to your home, on the name of the taxi driver, etc.

If you have not appreciated a message or if you need help, let us do it know.

After booking, keep in touch with the host, send messages to get more information on the transfer from the airport to your home, on the name of the taxi driver, etc.

If you have not appreciated a message or if you need help, let us do it know.

Get ready for the unexpected.

Get ready for the unexpected.


Mark the points of interest and the stages of your trip and write down the phone numbers of the embassy of your country. If you have to travel long distances, leave your friends and friends to your family members where you will go.

Always subscribe to travel insurance. HC does not provide for tourists, but they are however, they are quite cheap and can protect you in case of an accident or for any reason another emergency. Some even cover the loss of baggage and delays. Ask yours insurer what options you have available.

Mark the points of interest and the stages of your trip and write down the phone numbers of the embassy of your country. If you have to travel long distances, leave your friends and friends to your family members where you will go.

Always subscribe to travel insurance. HC does not provide for tourists, but they are however, they are quite cheap and can protect you in case of an accident or for any reason another emergency. Some even cover the loss of baggage and delays. Ask yours insurer what options you have available.

Be a respectful guest.

Be a respectful guest.


Remember to always be a respectful guest during your stay.

In an emergency situation, or if your personal safety is threatened, immediately contact local police or emergency services.

Remember to always be a respectful guest during your stay.

In an emergency situation, or if your personal safety is threatened, immediately contact local police or emergency services.

2. I AM A HOST. The tourist has canceled the reservation.

2. I AM A HOST. The tourist has canceled the reservation.


See the cancellations policies in the section Refund Policy.

See the cancellations policies in the section Refund Policy.

Service costs

Service costs


The costs of the reservation service are not refundable and they are charged to the tourist.

The costs of the reservation service are not refundable and they are charged to the tourist.

Can I refuse a booking request?

Can I refuse a booking request?


You can refuse any booking request, but we recommend that you do so within 24 hours. Whether you accept or waste, the time you take to respond can have a lot of influence on the choice or not of tourists.

If you change your mind and decide to accept a reservation that you had refused, ask the tourist to send you a new booking request.

You can refuse any booking request, but we recommend that you do so within 24 hours. Whether you accept or waste, the time you take to respond can have a lot of influence on the choice or not of tourists.

If you change your mind and decide to accept a reservation that you had refused, ask the tourist to send you a new booking request.